THE LEGWORK EXPERIENCE SYSTEM
Knowing your patient on an individual level helps to quickly build trust, establish rapport and earn their loyalty. Patient loyalty earns repeat visits and referrals of friends and family.
- Interest groups
- Birthday & holiday greetings
- Gifting fulfillment
Experience System Features
- Comfort services system
- Morning huddle report
- Patient experience surveying
MORNING HUDDLE REPORT
Arms your team with valuable incoming
patient appointment data designed
to uncover key areas of new treatment and referral opportunities while personalizing the patient experience.
COMFORT SERVICES SYSTEM
The comfort services system provides tools and patient feedback to help your team create a more positive and memorable patient experience for each patient.
PATIENT EXPERIENCE SURVEYING
Capture valuable feedback on how your patient perceived their experiences with staff, treatment, and their likelihood to refer others.
Marketing groups allow you to categorize, manage, and send pre-built services communication to patients that have expressed interest or request more information.
BIRTHDAY & HOLIDAY GREETINGS
Legwork will automatically send personalized birthday and holiday greetings via email, SMS and mailed cards.
Make a patient's day by sending a gift card for a special day or thank them for a referral with gift cards from Amazon, Starbucks, Amex, Target and iTunes. Or send a personalized card and include chocolate covered almonds, chocolate or yogurt covered pretzels or gummy bears.
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